Friday, May 9, 2014

[Exchange] How to update the Global Address Book in Outlook

When changes occur within the main (Global Address Book) on the Exchange server; computers running Outlook 2007 and 2010 may not automatically receive the updates. When this happens you may be missing new entries, see non-existent entries, or notice incorrect entries. Updating your address book synchronizes the cached Address Book with the Global address book, and may fix instances of mail that is bounced back to the sender.
Please use the steps below to update your Global Address Book.

Outlook 2007

1. In the Tools menu, point to Send/Receive, and then click Download Address Book.

2. In the Offline Address Book dialog box, make sure that the Download changes since last Send/Receive check box is checked.

3. Click OK.
4. Your Outlook Global Address book is now up-to-date.

Outlook 2010

1. Click File Tab, Click on Account Settings, and then click Download Address Book.

2. In the Offline Address Book dialog box, make sure that the Download changes since last Send/Receive check box is checked.

3. Click OK
4. Your Outlook Global Address Book is now up-to-date.